This privacy policy outlines the types of personal information we collect, the purposes for which we use this information, and the measures we take to protect your privacy when you visit our website at pivotsec.in. By using our website, you consent to the collection, use, and disclosure of your personal information in accordance with this privacy policy.
Information we collect
We collect and process the following types of personal information:
- Personal information you provide to us, such as your name, email address, phone number, and payment information.
- Payment information. To order and use features of the PIVOT platform (such as OCA and course learning), we may require you to provide certain financial information in order to facilitate the processing of payments. We use 3rd-party payment-processor services, so we do not collect or store credit-card information (we receive information about the payment status).
- Visitors and users of our customers’ websites or services. We may also collect information pertaining to visitors of our customers’ websites or services.
Purpose of use
We use the personal information we collect for the following purposes:
- To stay connected. To fulfil orders and provide customer support.
- To send service and billing messages. We may notify you (through any available communication channel) if a service is temporarily suspended for maintenance; reply to a support ticket; send reminders or warnings regarding upcoming or late payments; forward abuse complaints regarding your hosting plan; or notify you of material changes to our services.
- To customise marketing. Such as sending newsletters, promotional offers, and product updates.
Disclosure practices
Transfer and disclosure of data to competent authorities. In certain situations PIVOT may be asked to disclose personal data in response to lawful requests by public authorities, including when required to meet national security or law-enforcement requirements, and will do so where permitted by local data-protection laws.
Security measures
We are committed to maintaining the security and privacy of the personal data we process. We use industry-standard encryption and security protocols to protect sensitive information.
Your rights and choices
You have the right to access, update, or delete your personal information at any time. If you have any questions or concerns about our privacy practices, please contact us through our customer support.
Changes to this policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the updated policy on this page.
Contact us
If you have any questions or concerns about our privacy practices, please write to [email protected].
By using our website you acknowledge and consent to the collection, use, and disclosure of your personal information in accordance with this privacy policy.